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🏢 CRM for SMB

The small-business CRM that already knows your invoices

Most small teams abandon their CRM because it's a second system to feed. PeppyBooks CRM lives inside your billing — so keeping it updated is a side effect of doing business.

  • No credit card required
  • Set up in under 10 minutes
  • Cancel anytime, keep your data
Pipeline · Simple view
New leads this week14
Quotes out$21,700
Won · to invoice3 deals
Follow-ups today6
If you can invoice, you can CRM
How it works

From first hello to paid invoice

1

Import contacts

Or just start invoicing — the CRM builds itself.

2

Work the pipeline

Drag deals, log calls, get reminded.

3

Win and invoice

One click from won deal to sent invoice.

01

Simple enough that your team actually uses it

A clean pipeline, obvious next actions and no fields for the sake of fields. If your team can send an invoice, they can run this CRM.

Visual pipeline with drag-and-drop stages

Follow-up reminders that surface daily

Notes, calls and emails on one timeline

Zero-training mobile app

02

No double entry, ever

Customers, quotes, orders and invoices share one record. Win a deal and the invoice raises from the same data — nothing re-typed, nothing out of sync.

One customer record across sales and finance

Quotes convert to invoices in one click

Payment status visible to salespeople

Outstanding balances beside every deal

03

Priced for small business, scales past it

Start on a plan that costs less than a team lunch, and grow into inventory, marketing and payroll on the same platform when you're ready.

Per-user pricing from $17/month

14-day free trial on every plan

Upgrade path to inventory, POS and payroll

Multi-company support when you expand

Inside the product

What you'll actually see

erp.peppybooks.com/sales/customers/new
PeppyBooks new-customer screen — customer master with AI suggestions, duplicate-match detection and address auto-read from an uploaded document.
The complete guide

The small-business CRM that already knows your invoices: what you need to know

Last updated 3 July 2026 · Reviewed by the PeppyBooks product & compliance team

Does a small business need a CRM?

You need a CRM the day follow-ups start depending on memory. For a small business the right CRM is not the biggest one — it's the one your team will actually keep updated. CRM built into your billing system wins here structurally: the customer record updates itself every time you quote or invoice, so the system stays current as a side effect of doing business.

A 30-minute SMB CRM setup

  • Import contacts (or skip it — invoicing builds the base)
  • Define 4–5 pipeline stages that match how you actually sell
  • Set one rule: every promise to a customer becomes a dated follow-up
  • Review the pipeline weekly for 15 minutes
  • Let quotes convert to invoices in one click — no re-typing
1database for sales & finance
0re-typing between tools
14 daysfree on every plan
FAQ

Common questions

Is it hard to set up?

No — import contacts, and because CRM shares data with billing, your customer history builds itself from day one.

Can salespeople see payments?

Yes — deal views show invoice and payment status, so follow-ups are informed.

What does it cost?

Plans start at $17/user/month with a 14-day free trial and no credit card required.

What does PeppyBooks CRM cost for a small team?

Plans start at $17/user/month with a 14-day free trial and no credit card — see the pricing section for what each plan includes.

Start for free — 14 days, no card